In today’s fast-paced business world, travel is often an integral part of professional life. While the opportunity to engage with clients and colleagues across different locations can be rewarding, it also brings unique challenges, particularly in terms of safety and security. For business travellers, hotels serve as temporary homes and play a vital role in ensuring their safety. Here, we explore various security measures that hotels typically implement to protect their guests, provide essential tips for travellers to enhance their own security, and offer specific advice for securing rooms and valuables, especially IT equipment.

Robust Access Control Systems

 One of the foremost security measures employed by hotels is the implementation of robust access control systems. Most reputable hotels use electronic key card systems that not only limit access to guest rooms but also restrict entry to sensitive areas such as stairwells, service corridors, and certain amenities. Key cards are often programmed to deactivate automatically if lost, reducing the risk of unauthorised access.

 Business travellers should be vigilant with their key cards, ensuring they are not left unattended. It is advisable to report lost or stolen cards immediately to hotel staff, who can take swift action to protect your room.

 If you are in a region that poses a risk of terrorism, then look for hotels with comprehensive external and internal access control systems in place such as vehicles searches, x-ray machines and detector arches for all incoming luggage and persons.

Round-the-Clock Security Personnel

 Having dedicated security personnel on-site is another critical aspect of hotel security. Many hotels employ security staff who monitor the premises 24/7. These professionals are trained to handle various situations, from managing disturbances to responding to emergencies. Regular patrols through the hotel and grounds help deter potential criminal activity.

 Business travellers should not hesitate to reach out to security personnel if they feel uneasy or notice anything suspicious. Engaging with the hotel’s security team can provide peace of mind and ensure a swift response in any situation.

Surveillance Technology

The use of surveillance technology, including closed-circuit television (CCTV) cameras, is standard practice in hotels, particularly in high-traffic areas such as lobbies, hallways, parking lots, and entrances. These cameras act as a deterrent to criminal behaviour and provide a record of incidents that may occur.

 Travellers should feel reassured by visible surveillance measures, as they reflect a hotel’s commitment to guest safety. When selecting accommodation, consider hotels that prominently display their security features, as this often correlates with a higher level of care for guest safety.

In-Room Safety Features

 In addition to overall hotel security, many establishments offer in-room safety features designed to protect guests. Standard features include secure locks on doors, peepholes for visual verification before opening the door, and electronic safes for storing valuables such as passports, laptops, and important documents.

 Business travellers are encouraged to take full advantage of these in-room safety features. Always ensure that the door is securely locked and use the deadbolt and security latch when inside. When leaving the room, utilise the safe for valuable items to prevent theft.

Emergency Protocols and Evacuation Plans

 Understanding a hotel’s emergency procedures is crucial for every traveller. Upon check-in, business travellers should familiarise themselves with the location of fire exits, emergency evacuation routes, and the whereabouts of fire extinguishers. Many hotels provide detailed information about emergency protocols in guest rooms or at the front desk. Don’t rely on the map printed on the back of your door, physically locate the nearest fire exit to your room and mentally note the route.

 It can also be beneficial to ask hotel staff about local emergency contacts, such as hospitals or police stations. Knowing how to reach help quickly can make a significant difference in the event of an emergency.

Digital Security Measures

 In the digital age, online security is as important as physical safety. Business travellers often rely on hotel Wi-Fi for work-related tasks, which can pose risks to sensitive data. To safeguard information, it is advisable to use a Virtual Private Network (VPN) when accessing the internet. This encrypts your data and helps protect against cyber threats.

 Additionally, travellers should be cautious about using hotel Wi-Fi for financial transactions or accessing sensitive information. Opting for the hotel’s secure online portal for communications and reservations can further mitigate the risk of data breaches.

Personal Vigilance and Awareness

 Personal awareness is a crucial element of hotel security. Business travellers should remain vigilant about their surroundings and trust their instincts. Avoid sharing personal information with strangers and be cautious when interacting with hotel staff. While most hotel employees are professional, it’s wise to maintain a level of discretion about travel plans and personal details.

 Keeping a low profile can also enhance security. Travellers should avoid displaying expensive items, such as jewellery or high-end electronics, in public spaces within the hotel. When leaving the hotel, it’s advisable to carry only what is necessary, reducing the risk of loss or theft.

Utilising Hotel Resources for Safety

 Many hotels offer resources designed to enhance guest safety. This may include secure transportation options, such as shuttles or partnerships with reputable taxi services. Business travellers should consider using these resources instead of hailing taxis on the street, which may not always be reliable or secure.

 Additionally, some hotels provide concierge services that can assist with travel arrangements, restaurant bookings, and local recommendations. Engaging with the concierge can provide valuable insights into safe practices and areas to avoid.

Top Tips for Securing Your Room and Valuables

 When it comes to securing your room and protecting your valuables, particularly IT equipment, consider the following strategies:

1. Choose Your Room Wisely: If possible, request a room on a higher floor, as these are often less accessible to potential intruders. Avoid ground-floor rooms, which may be easier to access from outside. However also bear in mind evacuation or rescue routes in the event of a fire. A room that is on a floor higher than the local fire departments longest ladder isn’t advisable! The sweet spot is floor 3 or 4.

   If you are in a region where terrorism is a factor then consider a room towards the rear of the hotel, most IED attacks will target and cause damage to the front of the hotel or lobby.

2. Use the Door Locking Mechanisms: Always engage all locking mechanisms on your room door, including the deadbolt and security latch. Consider travelling with additional security features, such as a door brace or alarm. Use them!

   Additional security can be improvised, for example stacking some glasses in front of the door or placing some coat hangers on the doorhandle can provide early warning if an intruder attempts to access your room.

3. Employ a Travel Safe: If your hotel room does not have a safe, consider using a portable travel safe for your IT equipment and other valuables. These can be locked to a stationary object, providing an extra layer of protection.

4. Avoid Leaving Valuables in Plain Sight: When you leave your room, ensure that any valuable items, especially laptops and other electronics, are out of sight. Store them in the safe or keep them hidden from view.

5. Use a Lock for Your Bag: Invest in a good-quality lock for your laptop bag or backpack. This adds an extra layer of security if you need to leave your bag unattended, such as in a hotel lobby.

6. Secure Wi-Fi Connections: Ensure that your devices are set to not automatically connect to networks. Use your own mobile hotspot if possible, especially when dealing with sensitive information.

7. Keep Backups of Important Data: Regularly back up important files to a cloud service or external drive. In the event of theft or loss, having backups ensures you do not lose critical information.

8. Install Security Software: Ensure your devices are protected with up-to-date antivirus and anti-malware software. This helps safeguard your data against potential cyber threats.

Conclusion

In conclusion, the safety and security of business travellers depend not only on the measures implemented by hotels but also on the proactive steps taken by the travellers themselves. By prioritising security measures, both hotels and guests can contribute to a safer environment. For business travellers, being aware of and utilising these safety protocols not only enhances their travel experience but also ensures peace of mind while on the road. Remember, a combination of awareness, caution, and the use of hotel security features can go a long way in safeguarding against potential threats. Safe travels!

 To discuss your own business travel security needs, please contact Galahad Associates to arrange a free consultation.